Legal · v2026-07-03
Acceptable Use Policy
BazaarFlow is a software-as-a-service platform that connects independent Nigerian merchants with buyers. To keep our payment gateway partners (including Paystack) and our community safe, every seller agrees to this policy at signup. Violations may result in immediate suspension of your storefront and cancellation of pending payouts.
Prohibited goods & services
You may not use BazaarFlow to list, sell, promote, or accept payment for any of the following:
Firearms, weapons & ammunition
Guns, air rifles, replica firearms, tasers, explosives, or any weapon accessory that could cause serious harm.
Unregulated financial services
Investment schemes, forex trading signals, loans, cryptocurrency-for-cash swaps, gambling, or anything requiring a CBN/SEC licence you don't hold.
Adult content & services
Pornography, sexually explicit material, escort services, or anything sexual involving minors — this last category is reported to law enforcement without notice.
Tobacco, vapes & recreational drugs
Cigarettes, e-cigarettes, shisha, cannabis products (including CBD), and any controlled substance.
Counterfeit & fraud
Fake designer goods, replica currency, forged documents, hacked accounts, stolen data, or anything that violates IP rights.
Prescription medication
Prescription-only drugs, unregistered supplements, or medical devices that require NAFDAC approval you can't produce.
Multi-level marketing & pyramid schemes
Any product whose primary value comes from recruiting other sellers rather than the goods themselves.
Hate content, harassment & personal data
Material promoting violence against people or groups, doxxing, or sale of another person's private information.
Merchant responsibilities
- • Provide honest product descriptions, accurate pricing, and truthful stock levels.
- • Ship orders within the timeframes stated in your Shipping Policy.
- • Handle refunds, exchanges, and disputes directly with your buyers — BazaarFlow does not hold customer funds.
- • Keep your NIN/BVN and business address up to date so we can meet KYC requirements from Paystack.
- • Comply with all applicable Nigerian consumer-protection, tax, and industry-specific regulations.
Enforcement
If we discover a listing that violates this policy — through customer reports, gateway alerts, or our own review — we may hide the listing, disable your storefront, cancel pending orders, and notify Paystack. Serious or repeated violations lead to a permanent ban and may be reported to Nigerian authorities.
Questions? support@bazaarflow.org
